Pricing & Payments

Do you offer refunds?

Refund terms for custom projects and products are set out in the Refund Policy, and they depend on the stage of the work. Because custom projects are built on order for your specific requirement, work already completed cannot simply be returned, but OpenSoz aims to be fair where a project has not started or where a genuine issue is raised early. Product subscriptions follow the product's own plan terms. If you have a payment concern, email support@opensoz.com with your request ID or product details, and the team will review the case and explain the options available to you.