Support & Maintenance

What does maintenance include?

Maintenance includes the routine work that keeps a website or app healthy: software updates, security patches, backups, small fixes, and minor content or feature adjustments agreed with you. It does not automatically include large new features, which are scoped and quoted separately. Regular maintenance matters because browsers, Android versions and third-party services change, and an untouched site slowly becomes insecure or broken. OpenSoz will agree the maintenance scope with you after launch, so you know what is covered, how quickly issues are handled, and what counts as a separate project.