Security & Privacy

What should I do if I suspect unauthorised access to my account?

If you suspect unauthorised access, act quickly: change your password immediately, check your recent activity and account settings, and sign out of devices you do not recognise where the product allows it. Then email support@opensoz.com describing what you noticed, including dates and any unfamiliar changes, so the team can help secure the account and investigate. Do not share passwords, OTPs or UPI PINs with anyone claiming to be support — OpenSoz will never ask for them. Keeping a unique password for each product and enabling email verification, where available, reduces the risk of a repeat incident.